Shipping and Returns Policy
You may cancel your order if work has not yet begun on your piece, please contact us.
Returns or exchanges are accepted within 14 days of delivery on necklaces and rings. This excludes custom orders or items that have been engraved.
We do not accept returns or exchanges on piercing jewellery for hygiene reasons.
However you are able to return your item for refund or exchange within 14 days if there is a problem with your item being defective. If you have a problem with your order please contact us.
Orders under the value of £250 are shipped with Royal Mail, over £250 are shipped using within the UK using Royal Mail Special Delivery or internationally using UPS (or equivalent courier).
We cannot be held responsible for any delays during shipping or customs charges your may incur.